QMS Newsletter December 2016

QMS Newsletter December 2016

WHAT’S HAPPENING WITH THE QMS?
CONGRATULATIONS PE for successfully completing the Quality Management System surveillance audit on 6 October, we continue to be compliant and hold our ISO 9001:2008 certification. Thank you to all PE employees, especially the Internal Auditors, who contributed to this successful audit by implementing and improving the QMS processes. Opportunities for improvement were presented and are currently being addressed.
Please be sure to review the QMS Site regularly for updates, visit the QMS Resources page to check out the FAQs, and keep your eyes open for this newsletter. If you have questions about information not covered in the newsletter, you can email the Core 4 Team at ISOCore4@patricioenterprises.com.
GEARING UP: PE’s QMS will continue to evolve, with 2017 marking PE’s transition to the newest version of the standard, ISO 9001:2015. The Core 4 has been reviewing the standard and will be working with Business Group Directors and Department Heads to implement changes as needed to stay compliant. Read more about the strategy below.
AUDITOR UPDATES
As mentioned above, PE is moving forward to transition to ISO 9001:2015, the auditing process is critical to ensuring QMS compliance. Lead Auditor Training is planned for early 2017, if you are interested in being an internal auditor please contact the Internal Audit Coordinators, Sarah Clemente and Carrie Lynch. All who are interested must be a PE employee and have prior approval from their PE supervisor.
THE TOP FAQS
Q: How do I obtain a copy of the ISO standard?
A: Send an email to isocore4@patricioenterprises.com requesting a copy. The standard is available by hard copy only; you will have to sign for it and return it once you are done with it.
Q: When is a document change request form required?
A: DCR forms are required for the creation of new documents or any changes to the content of existing documents.
Q: I’m new to PE, what is it that I need to know about the QMS?
A: During orientation, you were given an overview of the QMS. Your manager will go into further details about the information you need to know. If you have specific questions, contact the ISOCore4@patricioenterprises.com.
Q: What exactly is the QMS and why do I need to know about it?
A: The QMS is the Quality Management System that PE implemented to track continuous improvement and develop repeatable, streamlined processes. As an employee, you are required to know and
understand specific tasks within the QMS.
Q: I have a suggestion about a form/process, what should I do?
A: We rely on your feedback and support to continually improve our Quality Management System and its processes. Please submit a PAR (Preventive Action Request) so that we can review and possibly implement your recommendation. Don’t worry, names are not recorded on the document!
Q: I’m planning on mentioning PE’s ISO 9001: 2008 certification in a document. What are the rules for doing this?
A: Check out our “Rules for Use of Logos” presentation located on the QMS Site under “QMS Resources>Management Tools.”
Here are some important events that employees should be aware of. Additional information is available on the QMS Site.
  • The CAR/PAR Form has been revised to add a workflow process for easier submission and tracking
  • QMS Training is in progress
  • GFE requirements have been added to the PM Procedure
  • The Quality Objectives and Quality Statement are now two separate documents (QP001, QP006)
  • 90-day Evaluations must be completed by managers for all employees
  • PMs must keep track of customer feedback (positive/negative)
  • The Nonconforming Product process has been merged with the Corrective Action Process
  • PE is working on a new Purchasing process
  • Departments must communicate changes to their processes/procedures. This can be done via all hands and by having the C4 post an announcement to the QMS Site
WHAT’S COMING UP?
12/07/16 – Core 4 Meeting
01/17/17 – Management Review Meeting